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Obligato Pro subscription

What does Pro include?

Unlimited obligations (free: 5), reminders 90 and 30 days ahead, email reminders, a custom reminder schedule, stats and CSV export. Pro is $2.99 / £2.49 / 2.99 € per month or $11.99 / £9.99 / 11.99 € per year.

How does the 7-day free trial work?

The trial is available on the yearly plan for anyone who hasn't had Obligato Pro before. You get full Pro for 7 days at no cost. If you don't cancel before the 7 days end, the store charges the yearly price and the subscription renews automatically every year. The trial end date is shown in your App Store or Google Play subscription settings.

How do I cancel?

The store manages the subscription, not us, so you cancel there:

• iPhone: Settings → your name → Subscriptions → Obligato → Cancel Subscription.
• Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → Obligato → Cancel.

After cancelling, Pro stays active until the end of the paid period, then the account returns to the free tier. Your obligations are not deleted: on the free tier you see the first 5 of them and the rest reappear when you return to Pro. You can't add new ones until you're under the limit.

Can I get a refund?

Apple and Google process the payments, so refunds go through the store:

• App Store: reportaproblem.apple.com → sign in → find Obligato → "Report a problem". Apple usually decides within 48 hours.
• Google Play: within 48 hours of the purchase, request it in Google Play (order history → the order → "Request a refund"). After 48 hours email us at support@obligato.app; for accidental renewals we issue the refund from our side.

Forgot to cancel the trial and it's been a day or two? Email us. We just help in those cases.

I restored purchases but Pro isn't active

Settings → Restore Purchases. Make sure you're signed in to the same Apple ID / Google account the subscription was bought with. Pro is tied to your Obligato account, so after switching to a different Obligato account you need to restore again. If that doesn't help, email us with your account email and the purchase date.

Does Pro work on iPhone and Android at the same time?

Yes. The subscription is attached to your Obligato account. Buy in one store, sign in with the same account on the other phone and use "Restore Purchases".

Reminders

I'm not getting notifications

• In the app: Settings → Reminders → check they're on. If it says "Off", tap to open the system settings.
• On the phone: notifications for Obligato must be allowed; on Android also exclude the app from battery optimisation if reminders don't arrive.
• In the obligation itself: check which reminder stages (7 days, 1 day, on the day) are enabled.

Reminders are sent once a day around 9:00 in your timezone. If you add an obligation due in 3 days you'll get the 1-day and on-the-day reminders; the 7-day one has already passed.

Email reminders

Available in Pro, enabled per obligation. Sent to your account email. If they don't arrive, check spam and add noreply@obligato.app to your contacts.

Account and data

How do I delete my account?

Settings → Delete account. We delete the account and all data (obligations, payments, reminder history) immediately and permanently. Cancel an active subscription in the store first; deleting the account does not cancel it. You can also email support@obligato.app and we'll delete it for you.

How do I export my data?

Settings → CSV export (Pro). The file contains every obligation with amounts, dates and cycles.

Changing email or password

Reset the password from the sign-in screen ("Forgot password"). To change the account email, write to us from the current account address.

Privacy

No bank or mailbox connection, no data selling, no ads. Details in the privacy policy and terms.